Over the time I have been involved in the ushering ministry I think there are five cardinal principles for effective ushering. A good usher must embody and embrace these values.
1.Teachable. Ushers should have the right spirit and heart that is easy to serve people and church well. Every usher should be willing to be taught and learn ways to improve. Read the bulletin – get informed, stay informed. Ushers who are ever-learning can greatly enhance the service.

2.Thoughtfulness. Ushers should be looking for ways to serve and help others. Opening doors, assisting visitors, being courteous, and looking for ways to help others along with their other duties can bring a positive reflection for the church.

3.Tactfulness. Ushers should present themselves in being able to communicate well and have a keen sense of knowing what to say, what to do, and where to direct others as a way to maintain good relations and prevent distractions in the service.
4.Timeliness. Ushers should be on time and also timely in bringing assistance to others. An effective usher does not wait to be asked or wait for others to help but is keenly aware of what is going on in the church and allows the flow of the service to continue without distractions.

5.Teamwork. Ushers should work as a team, each one working together as a whole. Ushers should work uniformly in receiving offerings, communion, bringing order to the service in as many ways as possible. If you are on the schedule and can’t make it, be sure to call and let your team leader know. Don’t just fail to show up. Know how to find a replacement if you’re not able to usher when scheduled. People are counting on you. Be a team player. Cover for your fellow usher when needed.
Please click to study the Ushering Manual

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About the Author


Amb. Steve Mbugus is an enthusiastic Ambassador of Safety and wellness with in-depth training, safety advisory and Workplace Safety Behavior Change Coaching experience. He is the am the Founder and Executive Director of Makinika Afrika Int’l , a Health and Safety Training Firm in Kenya  and Group CEO  Nairobi Safety Shop Limited, the largest Security, Safety and Health Store in the East and Central Africa and Managing Director, Stewa Safaris Kenya Limited a Premier  Tours and  Travels Company in Kenya.

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